This page describes the error codes and their meanings for Xiaomi and Ninebot scooters. Please note that the dashboards of these M365 and ESSENTIAL scooter models do not display errors, but errors can be detected by the scooter’s beep. The long scooter signals detect the first digit of the error code, the short ones the second digit. On other Xiaomi scooter models, error codes are displayed in the dashboard.
Steps: Check the cable connection. The most common reason for error code 10 is that the communication cable between the motherboard and the display is loose.
Action: check phase A (blue) of the motherboard. Error code 11 is usually due to moisture ingress, which causes corrosion.
Action: Check phase B of the motherboard (brown/black). Error code 12 is usually caused by moisture, which causes corrosion.
Action: check phase C of the motherboard (yellow). Error code 13 is usually caused by moisture ingress and corrosion.
Action: Check the accelerator, the screen and the cable between them. The accelerator has two magnets, which are fragile. These magnets easily disintegrate if the scooter falls to the ground. Purchase here – Xiaomi Scooter Accelerator
Steps: Check the brake lever, the screen and the cable between them. The brake lever has two magnets which are fragile. These magnets easily disintegrate if the scooter falls to the ground. You can buy the handle here.
Steps: Check the motherboard.
Steps: Check the motherboard.
Check the main board, the motor and their contacts.
Steps: Check the battery, the main board and the contacts between them.
Check the battery, the main board and the electrical contacts between them.
Check the battery, the motherboard and the connection between them.
Action: replace the battery or visit an electric scooter workshop.
Action: replace the battery.
Check the battery, the motherboard, the connections and the wiring between them.
Action: Check the data cable.
Action: Check the motherboard.
Action: Replace the motherboard.
Action: Replace the motherboard.
Action: Replace the motherboard.
Solution: set the serial number of the scooter on the motherboard. “Essential/1S/Pro2 can use the Xiaoflasher app to pair serial numbers.
Action: replace the battery or repair the BMS (battery management system).
Steps: Check the motherboard.
Action: replace the external battery or contact a service centre.
Steps: Check the external battery, the motherboard and the connectors.
Action: Check the external battery.
Action: replace the external battery.
Action: replace the battery.
